Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

Salesforce last week announced new observability tools inside of Agentforce Studio, bringing deeper visibility, monitoring, and optimization to every artificial intelligence (AI) agent within the ...

‘There’s an amazing opportunity for those types of partners to help with the delivery of all of this innovation to our customers,’ Tyler Carlson, Salesforce senior vice president and head of product ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

Salesforce's new autonomous service agent charges only for issues it resolves end to end, tying vendor revenue to customer outcomes.